Track my order

Where's my gear?

Enter your order number and the email you used at checkout. You'll find the order number in your confirmation email.

You'll confirm your email with a one-time code, then see the order and its status.

Have an account? Log in to see all your orders.

Max and Dex waiting

What each status means

  1. Order placedWe've got it. You'll get a confirmation email right away.
  2. ProcessingYour gear is being packed. Usually [X] business days.
  3. ShippedOn its way. Tracking updates can take a day to appear.
  4. DeliveredTime to train. Not there? Check with neighbours, then message us.

Something wrong? Visit the help centre →